SHIPPING

Canada Post is on strike as of November 15th, 2024 so we are no longer using Canada Post for delivery.

We have switched to UPS and other alternate carriers.

$15 Standard Flat Rate

Unfortunately this means no delivery to PO Boxes.

At this time we have suspended our US and International Delivery options automatic at check-out. However, you are still welcome to place an order direct- inquire with a list of what you're ordering and we will reply to you with the best available shipping quotes.  

If you placed an order before the strike and it's stuck - we are sorry!

We tried to anticipate as best we could with limited information and hurried to make alternate arrangements. We have several big orders of merchandise for the shop that are in limbo so we understand how frustrating it is. We hope the situation will be resolved in a satisfactory and timely manner for all.

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• $15 CAD flat-rate shipping within CANADA
• $15 USD flat-rate shipping to USA
• INTERNATIONAL shipping (outside Canada and the USA) is available via DHL Express or Canada Post. Please email info@croftshop.ca so we can offer you an estimate of the best rate.

• For a full refund or exchange please contact us within 14 days of purchase.
• Items must have original tags attached and be in good, un-used condition.
• Sale items and Gift Cards are FINALE SALE.
• All JEWELRY, SOCKS, FOOD ITEMS and SKINCARE are FINAL SALE.
• Original Shipping charges will NOT be refunded on returns.
• Returns are NOT free - standard shipping charges of $15 WILL apply.